Trying to reset password – in an endless loop

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  peterhowehealer1 · Member · Aug 22, 2019 at 3:48 pm

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  Hi, we are attempting to reset the password. Numerous password reset emails have been sent. When we click the links in the emails and take the steps to reset it only prompts to send another password reset email.

  This is an urgent situation for us. Please help.

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  supernovia · Staff · Aug 22, 2019 at 9:39 pm

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  Hi @peterhowehealer1, could you confirm what account or site you’re trying to access? We’ll take a look.