Trying to sign in

• 

  puentehispano · Member · Aug 1, 2018 at 6:38 pm

  • Copy link
  • Add topic to favorites

  Hello, we have an account on WordPress but can’t get in. We can get into our webpage through GoDaddy using the cPanel admin, but can’t log in through WordPress directly. I tried changing the email on the cPanel admin in hopes we could log into WP using that email, but it just created a new account.

• 

  kosiew · Member · Aug 2, 2018 at 3:33 am

  • Copy link

  hi,

  Can you tell us your site url ?

  Here is the support document on how to make the best use of this forum:
  https://en.forums.wordpress.com/topic/best-practices-community-standards/

  “we have an account on WordPress”
  Is that a WordPress.com account ?

  You can follow the steps at

  Jetpack

  
  to connect your self-hosted WordPress site.

  Let us know if you have more questions.