Trying to start new blog using my custom url

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  gsrgwen · Member · Jan 5, 2018 at 3:41 pm

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  I am also getting the “An active access token must be used create a new Site for the User” error message. I am trying to start a new blog, using my already paid for custom url (onanadventure.us) – I had zero problems last year using my other custom url (onanadventure.me) – Please tell me how I can make this happen? I have logged into GoDaddy.com and changed the name servers to NS1.WORDPRESS.COM, NS2.WORDPRESS.COM, NS3.WORDPRESS.COM

  That change went through yesterday, and I still cannot start my blog, as it keeps giving me the “token” error message.

  Thanks in advance!

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  avydun · Staff · Jan 5, 2018 at 4:41 pm

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  As mentioned on a similar thread from the past, please completely log out of WordPress.com, clear your cache and cookies, and attempt to log back in as that might help fix.

  I am also tagging the post with “modlook” for the WordPress.com staff’s attention.

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  supernovia · Staff · Jan 5, 2018 at 4:46 pm

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  @gsrgwen what browser are you using, and are you using any privacy settings that could cause issues?

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  gsrgwen · Member · Jan 5, 2018 at 9:33 pm

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  I have read many of the other threads and tried many of the suggestions. None seem to be working. I’ve cleared my cache and cookies that didn’t help. I am using Chrome (as I’ve used with my previous WP site in the past 12 months) – I also tried explorer, which I couldn’t even get the main WP site to load.

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  gsrgwen · Member · Jan 5, 2018 at 9:41 pm

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  SOOOO, just randomly tried using all CAPS in the field for the custom url, and it just went through no problem… so weird. Thanks for the prompt responses!

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  staff-zinnia · Staff · Jan 8, 2018 at 3:36 pm

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  Awesome news! Thanks for letting us know :)