Trying to talk to someone
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Is there a phone number anywhere?
The blog I need help with is: (visible only to logged in users)
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bulldogenterprises.net is a wordpress.ORG software install on paid hosting, hosted by GoDaddy.com, not by wordpress.COM
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, and many people get confused about the two. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
That site is not on our servers and we cannot help you. You are posting to the wrong support forum.
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
Yeah the help I was actually looking for is for dajskillz.com which I previously registered with WordPress but I let it expire.
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The domain appears to be in redemption. Read about that here https://en.support.wordpress.com/domains/domain-expiration/
https://en.support.wordpress.com/domains/domain-expiration/#redemption-period
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. -
Hello –
dajskillz.com is in redemption. It expired back in October. We can try to help get the domain back for you.
I’ve sent an email to the address listed at wordpress.com/me/account/ detailing the redemption process.
The account that originally registered this domain is different from the one you’ve contacted us from here.
Let me know if you do not receive that email.
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I won’t be able to get that email. That is the only reason I need the site back as we have changed the name of our business but we still have email addresses through google that require us to own the domain.
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You can update the email address on the account to one that is in use via wordpress.com/me/account/
Here’s a copy of the email:
Howdy!
Thanks for getting in touch about dajskillz.com
Our records show this domain expired back in October and is now in redemption.
Domain expiration is a lengthy and complicated process that takes about 80 days. During this time, your domain may be put up for auction or sold on back-order.
You can learn more about domain expiration here:
The good news is that we may still be able to recover your domain if it has not yet been deleted or purchased by someone else.
A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by the domain registry and is not one that we can waive.
Please click the following link to pay for the renewal:
https://manualpayments.wordpress.com/?u=ca3c00431f
The total price will be $106 which is $26for the regular renewal, plus the $80 late renewal fee. Please reply back if you have submitted the payment so that we can begin the recovery process.
If we are unable to recover your domain, your payment will be refunded. If you do not wish to pay the $80 fee, you may let the domain expiration process continue and attempt to register the domain again at the regular price, once it has completely expired.
Please note that someone else may purchase the domain first, in which case you will be unable to register it again, but if you prefer this option, just let us know and we’ll be happy to provide you further instructions.
Let me know if you have additional questions about this information.
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