TRYING TO UPDATE MY EMAIL

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  thinksustainably360 · Member · Sep 17, 2020 at 5:48 pm

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  I have an outdated email address associated with my wordpress account and want to use my current email. Of course I already had an account I created a while back with my current email so I deleted my account but it’s still saying my email ( (email visible only to moderators and staff) ) is being used already when trying to update my email per my settings page. PLEASE HELP!

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  kokkieh · Staff · Sep 18, 2020 at 7:33 am

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  Hi there,

  It will take 30 days after deleting the account before the email is completely deleted from that account. You’ll only be able to re-use the email for a different account once this process is complete.

  If you still have the email we sent you when you closed the other account, you can also reply to that email to request that we manually delete the email right away, but in that case you won’t be able to reverse the account closure any more.