trying to update wordpress

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  arattle · Member · Apr 22, 2014 at 2:36 am

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  I am trying to update wordpress on my website and I cannot log in for the system to update. Can you assist? This is what I get each time I try…

  Connection Information

  To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.

  Hostname
  FTP Username
  FTP Password

  This password will not be stored on the server.
  Connection Type Connection Type FTP FTPS (SSL)

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Apr 22, 2014 at 2:40 am

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  The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

  https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

  This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

  The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.

  For more on the difference: http://support.wordpress.com/com-vs-org/

  If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.

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  raincoaster · Member · Apr 22, 2014 at 2:42 am

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  You are using the wrong forums and need to be at WordPress.ORG for help with that version of the software.