Trying to upgrade

• 

  kapturedmomentsphoto · Member · Sep 19, 2018 at 9:27 pm

  • Copy link
  • Add topic to favorites

  I am trying to upgrade my account and have inputted my information but I can’t continue due to an error message saying to make sure my postal code is correct. I’ve entered it (30620) but it still throws an error message and I am unable to move forward.

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Sep 20, 2018 at 10:00 am

  • Copy link

  Hi there,

  Please check the correct format of your postal code on http://www.geopostcodes.com/

  If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!

• 

  kapturedmomentsphoto · Member · Sep 21, 2018 at 2:57 pm

  • Copy link

  It is still not working. I am still unable to move forward in the checkout process.

• 

  staff-zinnia · Staff · Sep 21, 2018 at 4:27 pm

  • Copy link

  Howdy – I’ve sent a note your way via email. Please write back to me there and note the suggestions I’ve made.