Trying to upgrade but getting HYTFSI error

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  saipaw · Member · Sep 4, 2021 at 5:37 am

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  Can someone tell me why this is happening. I am using international debit card from India and it won’t allow me to pay. Error code is HYTFSI

  Site: (email visible only to moderators and staff).
  WP.com: Yes
  Correct account: Yes

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  staff-blorbo · Staff · Sep 4, 2021 at 11:42 pm

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  I don’t see anything that would be causing that on this end.

  Would you please try again?

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  ellisdale99 · Member · Sep 5, 2021 at 2:18 am

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  I am getting the same problem but I am in the U.S.

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  aisajib · Member · Sep 5, 2021 at 6:51 am

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  Hi @ellisdale99, could you contact your credit card service provider/bank to see if they are declining the payments for some reason? We aren’t blocking the payments from our end so you’d need to reach out to your card issuer/bank to find out more information about this.

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  saipaw · Member · Sep 5, 2021 at 6:51 am

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  Tried again. Still can’t pay.

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  aisajib · Member · Sep 5, 2021 at 8:24 am

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  Thanks for trying! I’ve asked our billing team to take a look. We’ll get back to you here as soon as we have an update.

  Regards

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  ellisdale99 · Member · Sep 5, 2021 at 3:41 pm

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  I contacted my bank and they authorized it, but it still is not going through.
  Thank you for your help!