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Forums / trying to varify my purchased sites.

trying to varify my purchased sites.

  • Unknown's avatar
    pkhough54 · Member · Mar 1, 2023 at 6:02 pm
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    I purchased 2 domains with wordpress on Feb 24th or 25th. Neither seem to be available to me.
    flyawayhome.blog
    ingodswaitingroom.blog

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member · Mar 2, 2023 at 6:40 am
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    Hi there!

    Both of those domains are verified and active on your WordPress.com site. The issue is you’re logged into a different WordPress.com account, not the one where you registered the domains. That’s why you don’t see them on your dashboard. Please log out of this pkhough54 account and log back into the correct WordPress.com account.

    Due to security reasons, we can’t reveal the details of the correct account. But if you’re having trouble logging into the correct account, please fill out the account recovery form here. You can send us the transaction ID from your credit card/bank statement to verify your account ownership. We’ll get back to you via email to help you log in.

    Please do not post the transaction details on this public forum.

    Thanks!

  • The topic ‘trying to varify my purchased sites.’ is closed to new replies.

Tags

  • account
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from pkhough54

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