Tsubaki theme + Germanized plugin malfunction

  • Unknown's avatar

    We are running a woocommerce shop on a tsubaki-themed wordpress. After installing the Germanized plugin for compliance with German law, the checkout and payment buttons have disappeared from the mini cart. When I switch to another theme they are back again, but we would like to continue using tsubaki. I believe it might be due to the fact that Germanized adds some lines to the mini cart and thus taking the space of the buttons. Any advice?

    The website is lardot.de.

    Thank you.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there!

    Thank you for reaching out, and I apologize for the delay. We’ve been experiencing higher than usual support volume, and the delay was not intentional.

    Upon reviewing your site, it appears that you’re using the Germanized for WooCommerce plugin. If this is the case, you’ll need to reach out to the plugin developer for assistance in addressing why the plugin is affecting your cart.

    If you’re using the free version of their plugin, you can find help on their support forums here: https://wordpress.org/support/plugin/woocommerce-germanized/

    For users of the Pro version, you can log into your account with them and submit a new help request from your dashboard: https://vendidero.de/dashboard/help-desk

    I hope this information proves helpful! Let us know if you have any further questions.

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