Tumblr Back-up

  • Unknown's avatar
    casistired · Member ·

    Still importing after 24 hours, just contacting support like I was advised.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Hi there,

    There are hundreds of people trying to import from Tumblr at the same time. Have you read this sticky post https://en.forums.wordpress.com/topic/tumblr-imports/ at the top of the support forums? This thread for Staff support for you as specified in that sticky post. Please be patient while waiting and do not create duplicate threads on this issue.

  • Unknown's avatar
    themagicrobot · Member ·

    And I see the sticky has been amended today. The original 24 hours wait message has been crossed out and it now says:

    At this point we are unable to provide an estimate on how long it might take for queued imports to complete. Our importer is processing thousands of posts a minute, but the backlog is very big so please be patient – it might be a few days before your import will start once it’s queued.

  • kokkieh · Staff ·

    Hi there,

    I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

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