Tumblr Import Failure

  • Unknown's avatar
    ohcormac · Member ·

    Hi all. I’m trying to import a Tumblr blog into a clean install of WordPress, but while I’m able to connect Tumblr to my page, and WordPress says it’s loading, it made no progress after 12 hours. Moreover, clicking ‘Clear Account Information’ and attempting to restart the import delivers the following message: ‘You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.’

    I’m really not sure what I’m doing wrong, and hope you all can help.

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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