Tumblr Import halted

  • Unknown's avatar
    themugbearer · Member ·

    Hi!
    I’ve been told to contact support if my Tumblr import would not finish in 24 hours. I guess that time is now.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi themugbearer,

    I’ve double checked to confirm your import is still queued. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

  • Unknown's avatar
    themugbearer · Member ·

    Hi gemma!

    I have not disconnected my Tumblr account from WordPress. Thank you for letting me know.

  • kokkieh · Staff ·

    Hi there,

    It appears the Tumblr import on your site has now failed, so I’ve reset the importer so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re still experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted, but it could be a few days before your new import is processed.

  • Unknown's avatar
    themugbearer · Member ·

    I will make an attempt sometime later then, when the tumblr user rush would die down.

  • kokkieh · Staff ·

    It does appear some 12000 posts did import, so perhaps first check if anything is still missing. If you run a new import to get missing posts, anything already imported will be skipped automatically.

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