Tumblr import issue

  • Unknown's avatar
    toxdrive · Member ·

    I attempted my first import two days ago – it didn’t work so I cancelled it, and I still haven’t been able to make it happen. I’ve tried many times now, even waiting over 24 hours as suggested, and, still, a message comes up saying “You can only have one running import at a time. Please wait for the current one to complete.” even when I don’t see one running

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi toxdrive,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take a long time, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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