tumblr import issue

  • Unknown's avatar
    vidronoliquidificador · Member ·

    hi!

    i’ve seen the other posts, but the instructions say to contact support if the import didn’t happen after 24 hours.
    i’m not really sure it’s importing anything since none of the items changed at all.

    thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi vidronoliquidificador,

    Thanks for bearing with us. I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

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