tumblr import issue

  • Unknown's avatar
    shayvaalski · Member ·

    I have a finished tumblr import of a small blog (well under limits). When I try to import a second small one, I get the message ‘You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.’

    Why? How do I stop it doing that?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi shayvaalski,

    I’ve double checked to confirm your import is still queued (it didn’t get stuck) and you’ll need to wait for this import to complete before starting another. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog.

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