Tumblr Import Issue

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  amanynamedgirl · Member · Dec 4, 2018 at 6:09 am

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  Hi,

  I’ve checked the forum and realized that I did the wrong thing by cancelling my import/clearing the account information when my import appeared to be taking too long with no results.

  A staff member seems to be replying to posts with issues like mine and resetting the importer so that posters can try again. Is there any way someone can reset my importer so that I can try again as well?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 4, 2018 at 11:41 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.