Tumblr import over 24 hrs

• 

  akintak · Member · Dec 7, 2018 at 6:43 am

  • Copy link
  • Add topic to favorites

  I’ve had my browser open for over 24 hours now and there is still no progress on the tumblr import to my blog. url is http://hyperiontrashbin.home.blog

  The blog I need help with is: (visible only to logged in users)

• 

  torres126 · Member · Dec 7, 2018 at 7:14 am

  • Copy link

  Hi there, I’ve tagged WordPress.com staff to help you with confirming if your import is still in the queue.

  You’ll likely receive a response within a few hours from a staff member, but in the meantime, you may wish to take a look at this thread: https://en.forums.wordpress.com/topic/tumblr-imports/

  If it’s reset, please bare in mind the following as advised by staff:

  Please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.

  Hope this gets resolved soon. :)

• 

  3leapfrogs · Member · Dec 7, 2018 at 7:45 am

  • Copy link

  Hi,
  My upload from tumbler is 0 after 24 hours.
  I’ll give it another day but it is frustrating.

  Thank

• 

  crinaprida · Member · Dec 7, 2018 at 7:50 am

  • Copy link

  same here – over 3 days :(

• 

  torres126 · Member · Dec 7, 2018 at 1:23 pm

  • Copy link

  @crinaprida I’ve tagged your thread for staff attention and you’ll receive a response on the status of your import there soon.

  https://en.forums.wordpress.com/topic/tumblr-import-not-progressing/

• 

  staff-zara · Staff · Dec 10, 2018 at 4:22 am

  • Copy link

  Hi @akintak,

  I’ve double checked to confirm your import is indeed still queued and it’s going to start soon. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it. And please be patient and keep your connection from Tumblr. Do not try to cancel your import.

  We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue.

  At this point we’re unable to give an estimate on how long it might take to catch up with the backlog, though – it’s taking longer than anticipated, but the importer is running and will hopefully get to your site soon.

  Please take a look at this thread if you haven’t already: https://en.forums.wordpress.com/topic/tumblr-imports/

  Thank you for your patience.

  
  @3leapfrogs, @crinaprida,

  Please start your own thread with the site you need help with if you haven’t: https://en.forums.wordpress.com/?new=1

  If you have started your thread, please do not create multiple threads. We’re trying our best to help you.