Tumblr import please help

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  alansgirl307762008 · Member · Jan 6, 2019 at 7:21 pm

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  Hello,

  I have recently been able to successfully import my tumblr blog. However, I have updated my blog and now wish to import again.

  I can no longer click the import button, there is only a green tick and Finished.

  It would appear that a new import is only possible after you do a reset on your side in contrast to before where I was able to do that myself?

  Having to request a reset every time via this forum is not exactly what I would call “convenient”.

  Please reinstate the button so we can clear the connection ourselves. I have tried clearing my cache and disconnecting from tumblr but it still says Finished and won’t let me import.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jan 7, 2019 at 7:58 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can start a new import.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  alansgirl307762008 · Member · Jan 7, 2019 at 9:34 pm

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  Thank you for your reply.

  So EVERY TIME i update my tumblr and want to update WordPress to match the new blogs, I have to post here to get you to reset it? Why can we no longer have access to the button to do it ourselves?

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  supernovia · Staff · Jan 7, 2019 at 11:53 pm

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  @alansgirl307762008 we should only have to reset it for you if it hung. If that’s happening every time, please update us and we’ll check this out for you.