Tumblr Import stalled?

  • Unknown's avatar

    I can be patient, however it’s been two days and nothing has imported yet. I’m concerned that when my PC rebooted overnight, it may have cancelled the import. Can you verify if it’s still in the queue to import and if I should just be patient?

    memphisshowoff.tumblr.com

    The blog I need help with is: (visible only to logged in users)

  • Hello there!

    I can’t confirm if the import was canceled but it does sound like you may have lost connection from Tumblr when you rebooted your computer. This means the import may have been canceled.

    Please note that imports are being queued on the servers and will be completed in the order that they were started. This means the there isn’t an exact timeframe.

    This is the most recent update from the team:

    At this point we are unable to provide an estimate on how long it might take for queued imports to complete. Our importer is processing thousands of posts a minute, but the backlog is very big so please be patient – it might be a few days before your import will start once it’s queued.

    I have added the appropriate tags and a member of staff will be along to reset the importer for you shortly.

  • Hi there,

    I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

    Your PC rebooting cannot affect the process in any way, as it takes place on our servers, not on your computer.

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