Tumblr import stalled out

  • Unknown's avatar

    Yet another Tumblr question topic.
    My import has stalled out at 9143 out of 11200 posts. I’ve checked through other threads in this support forum and I think all I need is a reset so that the importer can start up again, since it won’t duplicate posts that have already been imported. Could a mod please reset the importer on my account? I have not disconnected Tumblr at any point during this process. Please and thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi sakurarurouni,

    It appears the Tumblr import on your site has now failed so I’ve reset the importer, ready for you to try again.

    If it seems to take a while, please be patient and don’t try cancelling the process yourself – we’re still experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted, but it could be a few days before your new import is processed.

    If some posts have already imported they will be skipped by the importer during your next attempt, so they should not be duplicated.

  • Unknown's avatar

    Thank you for your help! I understand you have a lot of us migrants seeking a new place and that you must be stressed, so here: https://i.imgur.com/IuTwI4U.jpg (I’m not entirely sure how to embed images yet.)

  • Unknown's avatar

    The bouquet of kittens has made my day, thank you!! And no problem, we’re just working on getting everyone’s content imported as fast as we can :)

  • Unknown's avatar

    The importer has stalled out again. May I have a reset? Sorry for the trouble, again.

  • Hi @sakurarurouni, no worries. We’ve reset it again.

    Before you start it, can you head to https://en.forums.wordpress.com/topic/tumblr-imports/ and read the post there?

    It lists some of the common issues folks have run into and how to avoid them.

    In your case it looks like you’re stalling because you’re out of space (so I’d recommend upgrading to add more room before trying again), but there could be other issues as well.

    Let us know if you need more help!

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