Tumblr import stuck

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  kylejhovey · Member · Sep 8, 2022 at 1:36 pm

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  My tumblr import is stuck, possibly for years.

  How can I cancel it to try again?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  josegreyes94 · Member · Sep 8, 2022 at 3:11 pm

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  Hey hi helloo!

  Sounds like the importer needs to be reset. That’s something staff can help you with, so I’ve added the

  modlook

  tag to this post to elevate its priority!

  In the meantime, can you please confirm the url/address of the site you’re referring to? Just to make sure. Thank you kindly in advance!

  (Also, I somehow spotted Cirno in your blog — a pleasant surprise!)

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  staff-ozmodiar · Staff · Sep 8, 2022 at 5:06 pm

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  Hi,

  I’ve reset the importer for you. Can you give it another try?

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  kylejhovey · Member · Sep 8, 2022 at 9:27 pm

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  Thanks @josegreyes94!

  @staff-ozmodiar Hmm, for some reason I still see a spinning disc and “In Progress” under Action/Status on the Import Tumblr page

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  staff-blorbo · Staff · Sep 8, 2022 at 9:40 pm

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  Hi there,

  Sorry about that!

  I have fully reset the importer now.

  Would you please try again?

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  kylejhovey · Member · Sep 9, 2022 at 3:01 am

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  It worked! Thanks very much.

  Should I simply try again, or can I see whether it got stuck because of a specific post type that I can delete?

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  aleone89 · Staff · Sep 9, 2022 at 8:20 am

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  Hello there,

  Make another attempt and it should hopefully run.

  If it doesn’t, we may need to see if there’s a specific post that is causing an issue there.