Tumblr Importer Issues

  • Unknown's avatar
    myfireheartt · Member ·

    Tried to back up yesterday, and after hours nothing happened. Tried clearing it this morning and backing it up again, but it says one is already underway…. but its not.

    Nothing has backed up, and nothing is happening?

    Can it be reset?

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’ve double checked to confirm your import is indeed still queued. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. Please allow this to run for the next 24 hours, and if it hasn’t completed by then, update us here.

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