Tumblr Importer Stalled

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  fmgfmhfmn · Member · Dec 4, 2018 at 2:10 am

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  My Tumblr import stalled out (started but never got anywhere) so I cancelled it by clearing account info and even disconnecting from and reconnecting to Tumblr.

  Now I’m trying to initiate the import again, and it won’t go. The error says ‘You can only have one running import at a time.’ I also tried it in a Private Window to sidestep any potential caching/cookie issues, but no dice.

  It seems like it’s on WordPress’ side. I may need someone with admin access to press some buttons on their end.

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  kokkieh · Staff · Dec 4, 2018 at 8:15 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.