Turn auto-renewal off for domain mapping of georgiaparnell.com

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  jcscriven · Member · Jul 3, 2017 at 6:53 pm

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  Turn auto-renewal off for domain mapping of georgiaparnell.com

  The blog I need help with is: (visible only to logged in users)

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  socalthrills · Member · Jul 3, 2017 at 7:05 pm

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  Hi There-

  Are you trying to cancel the domain completely? If so here is some info how to do it:

  https://en.support.wordpress.com/cancel-domain/

  Let me know if thats helps.

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  jcscriven · Member · Jul 3, 2017 at 9:02 pm

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  No just wanted to have it off auto-renewal so that we can choose how we wish to pay.

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  socalthrills · Member · Jul 3, 2017 at 10:25 pm

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  Sorry about that, here is more info on how to manage your purchases:
  https://en.support.wordpress.com/manage-purchases/

  You would need to contact support directly to turn off the auto-renewal.

  Here is the link:

  Contact

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  gemmacevans · Member · Jul 4, 2017 at 10:53 am

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  Hi jcscriven,

  The domain mapping upgrade for georgiaparnell.com is owned by another user of the site. I can disable auto renew but I need the request to come from the upgrade owner —
  please ask georgiaparnell to login and reply here to confirm. Once they’ve done so, I’ll be happy to help.

  Thanks!

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  georgiaparnell · Member · Jul 4, 2017 at 1:25 pm

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  Hi this is Georgia. Yes, please turn off auto-renewal so that we can choose how to pay.

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  gemmacevans · Member · Jul 4, 2017 at 2:37 pm

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  Hi Georgia,

  Thanks for confirming, I’ve disabled auto renew for you.

  We’ll send an email when your upgrade is due for renewal so please make sure the email address on your Account Settings page is up to date:

  https://wordpress.com/me/account

  Thanks!