turn off auto renewal and close account

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  lewis0961 · Member · May 27, 2018 at 10:56 pm

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  I need help to close my account down ASAP. I tried account settings and manage purchases, but NO way to close it down. HELP!!

  The blog I need help with is: (visible only to logged in users)

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  shubhamgmath · Member · May 28, 2018 at 12:20 am

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  Hi lewis0961

  Here is the support document that will help you out in closing your account:

  Close Your Account

  Note: Closing Account will delete all the sites you own and all their contents. After a few weeks, this data will be entirely purged from our servers and the process cannot be reversed.

  Hope this helps.

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  kokkieh · Staff · May 28, 2018 at 1:48 pm

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  Hi there,

  You have the Premium Theme, Opti, active on your site. Please confirm that I should remove that, then you’ll be able to close your account.

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  lewis0961 · Member · May 28, 2018 at 2:33 pm

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  Confirm, please remove Opti so I can close it.

  Thanks

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  supernovia · Staff · May 28, 2018 at 9:17 pm

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  This is done, @lewis0961 … cheers!