Turn off automatic renewal

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  carolyn37m · Member · Jan 29, 2020 at 2:28 am

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  I would like to turn off automatic renewal and cancel my wordpress site. Please

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  staff-mckluskey · Staff · Jan 29, 2020 at 10:17 am

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  Hi there!

  What’s the address of the site in question? There are no sites under the account you’re reaching us from so it’s likely created under a different WordPress.com account (different email address).

  You’ll want to log off from the current account and log into the correct one and then follow the steps described here:

  Manage Your Purchases

  If you need assistance, you can also reply to this thread from the current account and we’ll help you out :)