Turned of my chat support for no reason. What kind of a service is this?

  • Unknown's avatar
    aniwalunj · Member ·

    Turned of my chat support for no reason. What kind of a service is this?

    Extremely frustrating.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Live Chat support is not turned off for your account. I see that you have an active email thread with us where we’re helping you with your questions. But if you want to start chatting with us, you can follow the steps here:

    WP
    Live Chat Support
    in WordPress.com Support
    3 min read
    If your plan includes Premium Support, you can access priority Live Chat support at no extra cost. If you’re not a customer yet, please post your question in our community forums. Our Happiness Engineers can answer any questions about WordPress.com, how it works, and how best to use it. We love to help guide you in building the perfect website. How to Access Live Chat Support When logge

    Please let us know if you’re facing any issues with accessing live chat support. Make sure to share a screenshot so that we can see any error messages you’re seeing.

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