Twenty fifteen theme – Comment form issue on Android smartphones

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  cedricbocquet · Member · Jan 19, 2015 at 4:29 pm

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  Hello!

  I noticed that there are some troubles on Android smartphones when clicking on comment submit button.

  Actually, the comment is not validated and after cicking on submit button the comment form is displayed once again!

  In order to get the comment validation, submit button must be clicked one second time.

  It is quite weird!

  By the way, in case the last word of the comment contains some letters with accent or some punctuations such: . ! ) … then submit button works well!

  I do not know what to do … Thank you for your help!!

  My website: bio-transition.com

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 19, 2015 at 4:45 pm

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  Hi there,
  I’m sorry but we cannot help as that site is not hosted by WordPress.COM and those are the only blogs we provide support for.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  For the wordpress app see here http://en.support.wordpress.com/apps/

  For androids you need to inquire over at http://android.forums.wordpress.org/

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  cedricbocquet · Member · Jan 19, 2015 at 10:21 pm

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  Hi,

  Thank your for your prompt answer.

  By the way, it seems that the issue is also present on the official twenty fifteen theme demo.

  Have a nice day!

  Best regards,
  Cédric.

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  kathrynwp · Staff · Jan 19, 2015 at 10:42 pm

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  For further troubleshooting help, your best bet is the WordPress.org forums, as timethief mentioned earlier. If the issue is only happening with Twenty Fifteen and not any other theme, post in the Twenty Fifteen forum here:

  http://wordpress.org/support/theme/twentyfifteen

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:

  https://wordpress.org/support/register.php

  Good luck!