Twenty twelve, featured image, Chrome/Android
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My blog using the 2012 theme has no featured image on its static front page. It displays correctly on a PC in IE or FF.
On my Samsung tablet running Chrome, the front page has a blank area with an icon indicating the featured image is set but cannot be retrieved.
Trinketzjewelry. WordPress. Com
The blog I need help with is: (visible only to logged in users)
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Hello there,
See here first http://android.wordpress.org/faq/
Here’s the link for the android support forums http://android.forums.wordpress.org/
If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.
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Thanks but I just found it’s not an Android problem; it’s a Chrome problem.
Same problem with Chrome for Windows, version 27.0, and Windows 7. This version is up to date. Problem persists after clearing cache. I realize this seems to imply “it’s a browser problem.” What would anyone recommend for testing — test IE and Firefox only? Don’t use 2012??
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I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi greenspun,
It looks like you have a broken image for your theme’s header. In Chrome, it displays the “broken image” icon, while in Firefox it just skips it.
You can try uploading a new image here:
https://trinketzjewelry.wordpress.com/wp-admin/themes.php?page=custom-headerHeader images tend to work best in this theme when the image is 960×250. Larger/smaller images do not always display properly.
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Hi jackiedana,
Yes, it looks like that, but that’s not what’s happening. As I said, the page does not have a Featured Image. In the editor, this page has a “Set featured image” label under the “Featured Image” heading. I can set the image and clear it again, which I just did, but when it’s cleared I still get the broken image icon in Chrome.
I know about the best image size. I have no jewelry photos that fit those dimensions, which is why I’m not using a Featured Image.
The page we’re talking about uses the Front Page Template, by the way, rather than one of the other two available in this theme.
Michael
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Ooops, sorry, you were right. I was confusing the page’s featured image with the theme’s header image. I cleared that and now it’s ok in Chrome. Thanks for your help!
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