Twitter Plugin not working correctly. Help please

• 

  imv8n · Member · Oct 7, 2015 at 12:03 am

  • Copy link
  • Add topic to favorites

  I am trying to help a buddy with his site. It looks like someone tried to add a plugin that isn’t working correctly. The plugin is referenced here: https://wordpress.org/plugins/ai-twitter-feeds/

  See this pic to see how its displaying on his site.
  http://postimg.org/image/sl4fd1941/

  Can someone tell me how to make this function correctly? Or alternatively how to remove it from his site? Preferably how to make it function correctly.

• 

  timethief · Member · Oct 7, 2015 at 12:13 am

  • Copy link

  We provide support here only for blogs hosted by wordpress.COM and you did not post a URL which we require above for the site you are referring to. Post it now please.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

• 

  timethief · Member · Oct 7, 2015 at 12:17 am

  • Copy link

  postimg.org is hosted by Haldex not by wordpress.COM and we do not provide support for it.
  WHOIS: Click Here
  IP Address: 46.229.166.177
  Name Servers:
  rita.ns.cloudflare.com
  ben.ns.cloudflare.com

• 

  imv8n · Member · Oct 7, 2015 at 12:18 am

  • Copy link

  Thank you. The postimg.org address was simply for a picture that I wanted someone to look at.

• 

  timethief · Member · Oct 7, 2015 at 12:20 am

  • Copy link

  Then post the URL for the site you refer to please.

• 

  imv8n · Member · Oct 7, 2015 at 12:22 am

  • Copy link

  trannonculinary.com

• 

  timethief · Member · Oct 7, 2015 at 12:36 am

  • Copy link

  trannonculinary.com is hosted by Media Temple not by wordpress.COM
  WHOIS: Click Here
  IP Address: 205.186.185.182
  Name Servers:
  ns2.mediatemple.net
  ns1.mediatemple.net

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

• 

  imv8n · Member · Oct 7, 2015 at 12:38 am

  • Copy link

  ok. thank you for your time.

• 

  timethief · Member · Oct 7, 2015 at 12:41 am

  • Copy link

  You are welcome.