I can't see my Twitter widget

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  iqwespeaks · Member · Aug 25, 2011 at 1:07 am

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  My twitter shares aren’t showing as I switched to iqwespeaks.com from iqwespeaks.wordpress.com….. Help! :-(
  Blog url: http://iqwespeaks.wordpress.com/

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  kardotim · Member · Aug 25, 2011 at 9:59 am

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  I can see your Twitter widget perfectly fine over here. Can you please try clearing your cache?

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  iqwespeaks · Member · Aug 25, 2011 at 12:25 pm

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  Yea the facebook & twitter share options are still there, but my like & share numbers moved to zero from hundreds when I used your upgrade feature to my own .com….. Help please….

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  evarlese · Member · Aug 25, 2011 at 3:10 pm

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  The Domain Mapping upgrade should have no effect on your shares and likes.

  We did recently make some changes to the appearance for Share buttons, which you can read more about here. After these changes, some users were unable to see the amount of shares and likes on their blog.

  However, when I visit your site, I’m able to see the number of shares at the bottom of each of your blog posts.

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  iqwespeaks · Member · Aug 25, 2011 at 3:55 pm

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  Before I switched…. This post here, http://iqwespeaks.com/category/exclusive-interview/, had 99 likes & 20+ tweets…. All of my posts were reset to zero likes & 0 tweets once I upgraded yesterday…. Please help….

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  evarlese · Member · Aug 25, 2011 at 7:30 pm

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  I’m very sorry – purchasing the Domain Mapping upgrade actually changes your posts’ permalink slug or URL. The URL is what Facebook and Twitter use to calculate the amount of shares and likes on each post.

  Unfortunately, because your permalink is now changed, there is no way to bring these original stats back. I’m sorry for any inconvenience this may have caused. If there’s anything else we can do to help, please let us know.