Two account

• 

  morgandiamond · Member · Jan 24, 2017 at 2:48 am

  • Copy link
  • Add topic to favorites

  I have created two accounts with the same email for a class, one i am paying for and the other a free website which is all im required to have. How do i end my payed membership only?

  The blog I need help with is: (visible only to logged in users)

• 

  jenlynnemc · Staff · Jan 24, 2017 at 1:45 pm

  • Copy link

  Hi There,
  If you are looking to cancel the site that you are paying for, here is a support site that can walk you through doing that, but first you will want to go to:
  https://wordpress.com/me/purchases
  Here is the support site:
  https://en.support.wordpress.com/manage-purchases/

  Hope this helps,
  Thanks!

• 

  gemmacevans · Member · Jan 24, 2017 at 2:24 pm

  • Copy link

  Hi there,

  As @jenlynnemc mentioned, you can cancel your upgrades on your Manage Purchases page:

  https://wordpress.com/me/purchases

  You will need to be logged into the WordPress.com account you used to make the purchases, in order to cancel them.

  If you have any problems, come back to me and I’ll be happy to help you out.

• 

  morgandiamond · Member · Jan 27, 2017 at 1:02 am

  • Copy link

  Will that delete my page or can I still keep it as a free website?

• 

  morgandiamond · Member · Jan 27, 2017 at 1:04 am

  • Copy link

  I used the same email, it’s saying i didn’t pay on the website when i do this but i received a receipt by email saying i did.

• 

  gemmacevans · Member · Jan 27, 2017 at 3:47 pm

  • Copy link

  Hi,

  > I used the same email, it’s saying i didn’t pay on the website

  An email address can only be used for one WordPress.com account. I’m wondering if you have more than one WordPress.com account.

  Which site do you have paid upgrades for? If you let me know what the URL is, I’ll take a look.

  Thanks!