Two accounts?

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  teishakf · Member · Nov 19, 2017 at 10:19 pm

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  I somehow have two usernames associated with my email, and I am locked out of the one that I need! It does not recognize my second username any longer. What do I need to do?

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Nov 20, 2017 at 5:06 am

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  This is beyond the scope of volunteers to answer here. I have added a tag “modlook” in this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should be able to help you through this.

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  kokkieh · Staff · Nov 20, 2017 at 6:49 am

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  Hi there,

  It is impossible to have two usernames associated with one email on WordPress.com, as we don’t allow the same email address to be used for more than one account.

  What is the site and the username that you’re trying to access? Please provide the email address as well – if you type the email address on its own line it will be automatically hidden from view, but I’ll still be able to see it. Please do NOT post any passwords here.

  @strikebuys,

  Thanks for tagging, though next time it will be very helpful if you can at least ask the OP for basic info like the site or account they’re trying to access.

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  avydun · Staff · Nov 20, 2017 at 6:52 am

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  Thanks for tagging, though next time it will be very helpful if you can at least ask the OP for basic info like the site or account they’re trying to access.

  Noted, kokkieh. I will do this the next time.