Two Accounts

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  aapbpayments · Member · Oct 19, 2022 at 7:34 pm

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  I have two accounts. Hi there. I am trying to update the email address on the account aapbpayments. I attempted to change it to (email visible only to moderators and staff) and it was already used. So I changed it to my personal gmail address. I got an email to make the change to the address I click the link and it takes me to apbroadband site.

  The problem is the aapbpayments site is where all our purchases have been tracked and the apbroadband site is the one we want to use.

  Help.

  Angela Bennink

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 19, 2022 at 11:17 pm

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  Hi Angela, can I recommend using an email alias for now? Instead of using this:

  (email visible only to moderators and staff)

  Use this:

  (email visible only to moderators and staff)

  Or something similar. +wp could be +anything really. That way both accounts will get email at the same address.

  Also, if you need to change ownership of your upgrades, can you contact Jetpack support directly while logged into the account that owns them? You can do that here:

  Contact Support

  Cheers!