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Forums / two accounts with the same email address

two accounts with the same email address

  • Unknown's avatar
    dmroudebush · Member · Feb 6, 2023 at 2:10 pm
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    I tried to follow a new blog and somehow I got onto someone else’s account. It seems you have two people with the same email address. I use (email visible only to moderators and staff) and they use (email visible only to moderators and staff). Now I am on their account and I want to be back on mine. I don’t have a site and don’t want one. I just want to follow the blogs I choose. Help!

    I don’t have a site with WordPress.com yet

  • Unknown's avatar
    helper-heroponriki · Member · Feb 6, 2023 at 3:07 pm
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    Hi there:

    While Gmail sees “(email visible only to moderators and staff)” and “(email visible only to moderators and staff)” as the same, WordPress.com does not.

    However, I only show that there is one WordPress.com account using either address – the one you’re currently logged into using the first email address variation.

    It looks like you’ve used that email address to follow many blogs over the years but only created a WordPress.com account using that same email address earlier today. Were you trying to manage your subscriptions or do something else? You don’t need to have a website here – you can use the WordPress.com Reader to read all the blogs you currently follow and manage your subscriptions from there as well.

    I hope that helps! Let us know if you have any questions.

  • Unknown's avatar
    dmroudebush · Member · Feb 6, 2023 at 9:18 pm
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    Hi,

    I was trying to manage my blogs and somehow started a “site”, which I don’t want to do. I was trying to follow a blog and when I try to confirm following it, I get an email saying that it has expired or something. It was just sent to me today. I am totally confused and am simply trying to follow a new blog. Thanks for your help, I appreciate it!

  • Unknown's avatar
    dmroudebush · Member · Feb 6, 2023 at 9:24 pm
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    I went to the reader link and there are two items I am supposably following that I never clicked on to follow and none of the blogs I follow is listed there. It truly is like there are two different accounts and I am trying to find the one I have with all my blogs that I follow.

  • Unknown's avatar
    staff-totoro · Staff · Feb 7, 2023 at 12:46 am
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    Hi there,

    It truly is like there are two different accounts and I am trying to find the one I have with all my blogs that I follow.

    We do not show a second WordPress.com account under the email addresses you provided. only this one we’re chatting under now. Possibly you have created your account with us under a different email address?

    One thing you can try is to send yourself a login link. You can use this from and add in any email addresses you have, and see if you get a login link in the inbox for that address: https://wordpress.com/wp-login.php?action=lostpassword

    If you can’t recall the email you used you can get help from the account recovery team here: https://wordpress.com/wp-login.php?action=recovery

  • The topic ‘two accounts with the same email address’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 3 years
  • Latest reply from dmroudebush

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