Two different themes showing

  • Unknown's avatar
    tanyabeckett · Member ·

    Briefly..:
    I set up a new WordPress.com site which shows the theme TwentyThirteen. I then purchased a Genesis Framework and Theme (foodie). I also purchased a hosting with Synthesis. My domain registration is with GoDaddy and the A record is pointed to the correct address. The problems is as follows:
    When I type in my URL (www.kitehilldesigns.com) I get to the Sample Page by Genesis. When I click on ‘go to dashboard’ I get taken to the login page for WordPress. My username and/or password is NEVER recognized (I have tried several browsers and several changes of passwords). If I enter WordPress on my search bar I can enter into my Dashboard. In my Dashboard I click on Appearance / Themes and it shows that I have the TwentyThirteen theme and it does not display an option whereby I can upload my new Foodie theme. Also, when I click on my username on the top bar it links to the TwentyThirteen theme. Something is not working here and I am at a loss. I have searched all help pages with all systems and I have not been able to find a solution to this problem. I have also cleared the cache and cookies and all history on my web browser. Any help would be greatly appreciated. Thanks in advance.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    This is a free blog being provided by and hosted by WordPress.COM http://tanyabeckett.wordpress.com/

    The only themes we can use on free hosted WordPress.com blogs like your blog are the themes found here http://wordpress.com/themes/

    There is no FTP access to free hosted WordPress.com blogs for security reasons and we cannot:

    upload any third party themes,
    create child themes,
    create our own themes,
    edit templates,
    create own own layouts,
    or use stylesheets from other themes.

    http://en.support.wordpress.com/ftp-access/
    http://en.support.wordpress.com/themes/adding-new-themes/

    There is no upgrade you can purchase that changes that.

    WordPress.com and WordPress.org are completely separate and here we provide support only for WordPress.COM hosted blogs. We do not provide support for http://kitehilldesigns.com/ here. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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