Two domains

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  healthyzengirl · Member · Feb 10, 2015 at 7:31 pm

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  I just want to pay for domain name fitfusionri.com but for some reason I’m being charged for healthyzengirl.com as well. If I get rid of healthy zen girl which was my primary website wil fitfusionri.com stay in tact?

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Feb 10, 2015 at 8:04 pm

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  Hello there!

  So sorry you had that trouble!

  I took a look at your account. It appears as if you were successful. I see that the domain, fitfusionri.com, has been renewed. It has an expiration date of March 10, 2016.

  On the other hand, the domain, healthyzengirl.com, still has a September 17, 2015 expiration date.

  You did, however, renew the Custom Design upgrade for the WordPress.com site, http://healthyzengirl.wordpress.com/

  It’s new expiration date is April 7, 2016. If you didn’t intend to make this purchase and would prefer I revert the expiration to April 7, 2015 (and refund your $30), please let me know!

  Thanks so much!

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  healthyzengirl · Member · Feb 10, 2015 at 8:08 pm

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  Thank you! Yes I didn’t intend to make that purchase. Can you please issue me a refund. Due future reference I can just choose not to renew healthyzengirl correct?

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  thatrobyn · Member · Feb 10, 2015 at 8:26 pm

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  Hiya! Thanks for your note.

  Not a problem — I’ve refunded your $30 and reverted the Custom Domain expiration back to April 7, 2015.

  Due future reference I can just choose not to renew healthyzengirl correct?

  If you’re referring to the domain name, healthyzengirl.com, you can definitely let it expire. A bit about domain expiration and cancellation…

  If you want to keep using your healthyzengirl.com domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can continue using the domain by connecting it to a site hosted with another provider:

  http://en.support.wordpress.com/domains/move-domain/

  However, if you don’t want this domain at all, I can cancel and remove it from your account for you.

  Before I do, you should know that when we cancel a domain (or if it expires), it can take up to several weeks to be released by our registrar.

  **We can’t guarantee that you will ever be able to purchase healthyzengirl.com again once canceled, so please keep this in mind.**

  Alternatively, you can keep it until it expires, and simply not renew it after that point. You’ll be given the option to renew or cancel the domain upon expiration.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!