Two Emails Re Domain Name renewal

  • Unknown's avatar
    yurdesigns · Member ·

    I received Email April 6, that domain would renew in 30 days. I was billed May 6th, for the renewal, but, May 5 I got an email saying that my domain is going to expire in 30 days, and lists June 05th, or Rather 2024-06-05. Is there Another renewal pendin?? Thank you

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-xantium · Staff ·

    Hello there @yurdesigns!

    Thank you for reaching out about this!

    The domain in your account is currently renewed and its expiration date at this time is 05 June, 2025, yes.

    Here on WordPress.com, to safeguard your domains and other subscriptions from any payment issues, the recurring fee is normally charged 30 days before its expiration date, however, the actual renewal date never changes. This gives 30 days to accommodate any billing issues.

    You can read more about this at the link shared below:
    https://wordpress.com/support/manage-purchases/automatic-renewal/#when-renewal-occurs

    I hope this has been helpful, but feel free to reach out if you have any further questions!

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