Two factor authentication SMS messages

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  cwebbbi · Member · Feb 2, 2018 at 9:08 am

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  Hi all,

  I have TFA enabled on my blog. On Monday I received an SMS from WordPress.com with a login verification code around the time I was looking at my blog stats, even though I had not tried to access the admin area on my blog. I assumed someone had stolen my password somehow so I changed it. Then today the same thing happened. Am I right in thinking that someone has been trying to hack my blog and has guessed my new password, or are there other scenarios where an SMS message could have been sent even when I’m not trying to log in?

  Thanks,

  Chris

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 2, 2018 at 10:09 am

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  Hi Chris,

  Thanks for reaching out to us about this. I’ve sent an email to the address on your Account Settings page and will follow up with you there for more information.

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  cwebbbi · Member · Feb 2, 2018 at 12:38 pm

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  Thanks! I’ve just replied to that email with my answers.

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  gemmacevans · Member · Feb 2, 2018 at 1:27 pm

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  Thanks Chris, much appreciated!

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  vpossek · Member · Feb 5, 2018 at 8:22 pm

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  I have the exact same problem for the last two weeks, and I, too, have changed password and the sms messages witn unrequested authentication codes happened again. Is it possible to get help as well?

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  gemmacevans · Member · Feb 6, 2018 at 9:18 am

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  Hi vpossek,

  I’ve sent an email to the address on your account so you can send more information to me there.

  Thanks!

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  vpossek · Member · Feb 6, 2018 at 9:34 am

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  Thank you! I have now replied to your email with answers. All the best, V

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  gemmacevans · Member · Feb 6, 2018 at 9:41 am

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  Thanks Veronika! I’ll continue to follow up with you by email.