Two people in same house see different websites

  • Unknown's avatar
    saracreasy · Member ·

    I have a domain name that I changed the nameservers for, to direct to my new WordPress site. I’m in the process of transferring the actual domain name to WordPress too.

    The weird thing is that two computers in our house, on the same internet provider, are seeing two different sites – I see the old GoDaddy site, but my husband sees the new site. I’ve cleared my cache multiple times and tried a different browser but I simply can’t see my new site live – it goes to my old site, while new pages I’ve created go to a 404 error page.

    On my phone I can see the new site on 4G so I know it’s live, but on wi-fi the page won’t load for me – or for a visitor using our wi-fi.

    Is there some setting in my computer/phone that I need to change or clear to make it “forget” the previous server and see the new server?

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    This sounds like a caching issue. If it’s not the browser, it could be the computer’s DNS cache. Clearing that varies based on the exact version of your operating system, so please check the Help page for your specific version of Windows on how to clear that for your computer.

    On a phone, completely shutting down and restarting the phone should also clear the connection cache.

    Lastly, also unplug your modem/router for a few seconds – wait until all the lights go out and then count to ten before plugging back in. That should flush the DNS cache on those devices.

    Let us know if none of that helps.

  • Unknown's avatar
    saracreasy · Member ·

    Switching my phone off and on did fix it – yay!

    Clearing the DNS cache (then the browser cache again) and rebooting the modem did not work. My computer is giving me the old GoDaddy site, but a guest who just brought over their laptop and is on our wi-fi can see the new site, as can my husband in his office down the hall…

    So it’s just my computer that can’t see the new site. My domain takes me to the GoDaddy-hosted site, and typing in the original wordpress URL reroutes to my domain, again to the old site.

    Any new pages I’ve created in WordPress.com go to a 404 error.

  • Unknown's avatar
    saracreasy · Member ·

    Okay, new development…

    When I put https:// in front of my domain, I can see the new site!

    Previously I was just putting my domain into the URL box, no prefix at all, it and it went to the old site.

    But now my computer has been once to the new site, it goes there all the time even when I omit the prefixes. Has it been trained or something?

    Now I’m fairly confident it works for everyone, I’ll delete the old site.

  • staff-mckluskey · Staff ·

    Ah, you don’t really need to add that prefix going forward, but it sounds like it helped with the caching issue in this case. Hopefully, once the transfer is completed, you won’t have any problems with that :).

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