Two sites exist but unable to log in to Dashboard

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  babyhook34 · Member · Jun 11, 2019 at 9:09 pm

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  Have two WP sites. At present time unable to log in to Dashboard using site URL and wp-admin??

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  staff-blorbo · Staff · Jun 11, 2019 at 10:36 pm

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  What are the URLs of the sites you’re referring to?

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  babyhook34 · Member · Jun 12, 2019 at 1:01 am

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  molokaicanoerace.com

  Anuenuecanoeclub.org

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  fstat · Staff · Jun 12, 2019 at 6:51 am

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  Hi there,

  Neither of those sites is hosted by us (WordPress.com). They’re using the open source WordPress.org software and are hosted by GoDaddy (molokaicanoerace.com) and Netwunders (anuenuecanoeclub.org). Therefore, you need to contact those hosting provider for more help with your issue.

  You can also try and reset the password for those sites by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org