Two Step Authentication doesn't work

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  kesmeth · Member · Apr 24, 2014 at 3:19 pm

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  Since two weeks now, I can not enter to my blog using the verification google code that I have connected to my phone. WordPress says “invalid code”. The only way to connect is via sms that Worpress send to my phone.
  Can you fix this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 27, 2014 at 10:26 pm

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  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  druesome · Staff · May 1, 2014 at 5:22 am

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  Hi there! Sorry for the inconvenience this may have caused. Can you kindly disable two-step authentication temporarily here:

  https://wordpress.com/settings/security/

  Here are instructions:

  Enable Two-Step Authentication

  If the code from Google Authenticator doesn’t work, you may use one of the back-up codes available below the page.

  Enable Two-Step Authentication

  Take note of one of them and type it inside the field. Click “Disable” afterwards.

  Then, let’s try to re-enable it.

  Enable Two-Step Authentication

  Hopefully, that should do the trick. Let me know if you’re still having problems with this. Thanks!