two step authentication failing

• 

  ikhsan · Member · Aug 22, 2016 at 3:20 pm

  • Copy link
  • Add topic to favorites

  I didn’t receive any SMS for two-step authentication.

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Aug 23, 2016 at 1:00 pm

  • Copy link

  Hi there,

  It looks like you’ve been able to log in since posting here, as I see two-step authentication was disabled a few hours ago. Let me know if you still need help with this.

• 

  outehereinthefield · Member · Aug 23, 2016 at 1:31 pm

  • Copy link

  I have a pre-logged in session on one of my pc and managed to migrate all of my blogs to another WordPress account. Later on, I tried to log in again and the sms happened to be working.

• 

  kokkieh · Staff · Aug 23, 2016 at 4:31 pm

  • Copy link

  Thanks for letting me know. If you want to reactivate two-step authentication, please make sure to print out the backup codes to prevent being locked out again.

• 

  ikhsan · Member · Aug 23, 2016 at 4:33 pm

  • Copy link

  I have. Can the backup code be used to disable two-step authentication? Would I be still be asked for the sms verification?

• 

  kokkieh · Staff · Aug 23, 2016 at 4:58 pm

  • Copy link

  You should be able to use backup codes to both disable two-step authentication, or to log in in the event that you can’t receive the codes on your phone.

  You can see here for more information:

  Enable Two-Step Authentication