Two-Step Authentication lock out

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  algui912 · Member · Sep 11, 2013 at 12:48 pm

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  Hi, I’ve had to create a new account in order to contact you, My problem is that I remove accidentally the Google 2 steps authentication app and I can no longer log in to my account ((email visible only to moderators and staff)), Could you reset the settings?

  Thank you in advance.

  Regards

  The blog I need help with is: (visible only to logged in users)

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  algui912 · Member · Sep 11, 2013 at 12:55 pm

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  I thought this was a direct contact to wordpress staff. I want to post my problem in this thread but is closed: https://en.forums.wordpress.com/topic/unable-to-log-in-after-google-authenticator-unintentionally-deleted

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  leukg · Member · Sep 18, 2013 at 2:07 pm

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  Hello,
  I have the same problem as you ! I couldn’t even log in to this page (I had to create another account) as for everything I want to do I am asked for this authentication code.
  I’ve read on some other threads (closed now) that the staff helped by sending an email. I can’t even fill a contact form to request assistance.

  If someone read us, please my email is (email visible only to moderators and staff) and blog address is : http://worldisleuk.wordpress.com

  This is a total nightmare !

  Thank so so much advance