Two-step authentication – locked out

  • Unknown's avatar
    psykodad · Member ·

    I’m locked out of a blog I created under another user id. It was using two-step authentication, which worked until I upgraded my phone. Now I can’t get two-step to properly reinstall on my phone, and I’m tired of messing with it. How do I turn off two-step authentication and just go back to using my password. I found instructions for this, but I have to log in with the id I’m locked out of to do it.

    I filled out an online form a week ago, and have gotten no response. If I can’t get this fixed soon, I’ll need to abandon wordpress and find another tool. Please help.

  • Unknown's avatar
    timethief · Member ·

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • staff-totoro · Staff ·

    Hi @psykodad

    I see that you have also contacted us via email, so I will help you there.

    Thanks!

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