Two Step Authentication problem due to failure of my mobile

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  rajabiswas · Member · Sep 14, 2014 at 3:31 pm

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  As I am a librarian so on behalf of my institute I have already created a blog two years back “http://vclibrary.wordpress.com” Few days back I have crated two step authentication for this site but recently my mobile is not working. As I don’t able to run the Google Authentication in my mobile, so unable to login the site and hampering my job.
  Please help me to resolve this issue. I am compelled to send this message from my personal ID.

  The blog I need help with is: (visible only to logged in users)

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  rajabiswas · Member · Sep 14, 2014 at 3:33 pm

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  As I am a librarian so on behalf of my institute I have already created a blog two years back “http://vclibrary.wordpress.com” Few days back I have crated two step authentication for this site but recently my mobile is not working. As I don’t able to run the Google Authentication in my mobile, so unable to login the site and hampering my job.
  Please help me to resolve this issue. I am compelled to send this message from my personal ID. Please do the needful for aforesaid site i.e. http://vclibrary.wordpress.com

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  honeysilvas · Member · Sep 14, 2014 at 8:00 pm

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  Hi,

  You need to go through Account Recovery to recover your account details.
  https://en.wordpress.com/wp-login.php?action=recovery

  Here is more info about it.
  http://en.support.wordpress.com/account-recovery/

  Hope that helps!