Two step Authorisation number is not being accepted – please help

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  elirab · Member · Aug 22, 2013 at 6:40 am

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  Hi
  The two step authorisation is not working on my iPhone. When I enter the generated number given by the authentication app for wordpress.com, and enter it into the wordpress.com app, nothing happens – number does not get accepted.
  Please advise. I have tried disabling the 2 step and re enabling it, but with same result.
  Thanks
  Eli

  The blog I need help with is: (visible only to logged in users)

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  amightywp · Member · Aug 22, 2013 at 7:39 pm

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  Hi there,

  Since this is a public forum, we should continue this in a private arena. Please go to the password recovery form here:

  https://wordpress.com/wp-login.php?action=recovery

  And fill it out entirely. We should be able to help you there!

  Thank you!

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  elirab · Member · Aug 23, 2013 at 12:22 am

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  Hi
  not sure what your answer means. I am not trying to recover a password, I am trying to enter a number generated by google authenticator which does not work for me.
  Thanks

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  amightywp · Member · Aug 23, 2013 at 7:16 pm

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  Hi there,

  I apologize for the misunderstanding. Are you able to access your account at all via the Two-Factor authentication app?