TWO STEPS AUTENTICATION!

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  lucasalbuquerques · Member · Jan 10, 2015 at 2:02 am

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  Hi! I want to enter in my account, that have the own of http://www.tudoresenhas.wordpress.com, but i dont have the same number that i have registered in the two steps. I dont find in my email the activation email too. The email of the account are (email visible only to moderators and staff). Please Help me!!!!

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  timethief · Member · Jan 10, 2015 at 2:44 am

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  Staff can help. Your last resort for obtaining access is to complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery with as much information as possible and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  lucasalbuquerques · Member · Jan 10, 2015 at 2:54 am

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  I’ve tried to make contact with the staff in this link but they dont have answered me! And they ask transaction ID, activation URL or key or two factor authentication codes, and i dont have anyone of these, because i’ve dont purchased any upgrade, my activation email isnt in my email and i dont have the old number!

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  timethief · Member · Jan 10, 2015 at 3:29 am

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  They have a backlog and are working their way through it. Be patient please.