two wordpress accounts

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  nephliving · Member · Jun 13, 2022 at 12:47 pm

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  I know I have two wordpress accounts. I think they are pointing to the same site. One, when I log in has all of my info, the other says ‘no sites yet’, except the second one has my shipping records and shipping info. Do I just close the second wordpress account? I do not seem to have the shipping info on the first WP site????? Thank you

  I don’t have a site linked to this WordPress.com account

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  nephliving · Member · Jun 13, 2022 at 1:05 pm

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  I just realized the first site is WP.org, the second is WP.com —- If I close the .com site, will that mess up my .org site? For some reason my sales from .org show up on my .com site (where I have shipping and payment info)

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  nephliving · Member · Jun 13, 2022 at 1:06 pm

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  Should have read — If I close the .com account (not site) …….

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  themagicrobot · Member · Jun 13, 2022 at 5:17 pm

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  except the second one has my shipping records and shipping info.

  So perhaps you do need to keep this .com account if you are making use of it.

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  staff-totoro · Staff · Jun 13, 2022 at 7:04 pm

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  Hi @nephliving

  I can confirm there are no sites associated with this account.

  For some reason my sales from .org show up on my .com site (where I have shipping and payment info)

  It sounds like you are mentioning some WooCommerce features connected to a different site that is not on this account. I can also confirm that this account has no connection to WooCommerce, so for both of those reasons it seems safe to close your @nephliving account.

  If you wish, You can follow the steps here to permanently close your account, which will remove your personal data from our service: https://wordpress.com/me/account/close

  Note you will receive an email confirming the closure, you have 30 days to reverse the closure if need be, so keep that email and you can reply to it if you need to reopen the account within that timeframe.

  Hope that helps. Please let us know if you have any more questions.

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  nephliving · Member · Jun 14, 2022 at 4:35 pm

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  Thank you staff-totoro

  I agree that it appears that no sites are connected to the .com

  It may in fact be a woocommerce connection thing. My concern is my woocommerce sale from my .org account shows up under purchases on the .com account, with cc info. And on my .org account i do not have that shipping or cc info?

  I also have jetpack going in to safe mode because it is recognizing two places pointing to the same site. Which doesn’t make sense to me, because we both agree the .com account isn’t pointing to a website?

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  helper-heroponriki · Member · Jun 14, 2022 at 7:36 pm

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  Can you give us the URL where you’re seeing this sales data on WordPress.com? Once we have that information, we’ll be better able to advise.

  Thanks!